Last updated: March 1, 2025
These Terms of Use ("Terms") govern your access to and use of the Leadrix AI website and software-as-a-service platform (collectively, the "Service"), operated by Leadrix AI ("Company," "we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms. If you do not agree, please do not use our Service.
By creating an account, subscribing to a plan, or otherwise using our Service, you confirm that you are at least 18 years of age, have the legal authority to enter into a binding agreement, and accept these Terms in full. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these Terms.
Leadrix AI provides an AI-powered conversational automation platform designed to help businesses capture inbound leads, qualify prospects, and book appointments through intelligent voice and chat agents. The Service includes:
To access certain features, you must register for an account. You agree to provide accurate, current, and complete information and to keep your account credentials confidential. You are solely responsible for all activity that occurs under your account. Notify us immediately at [email protected] if you suspect unauthorized access.
Access to the Service is provided on a monthly subscription basis. By subscribing, you authorize us to charge your payment method at the then-current plan rate at the start of each billing period.
Each subscription plan includes a monthly credit allocation. Credits are consumed as your AI agents handle interactions (voice calls, chat sessions, and automated workflows). Unused credits do not roll over to the following billing period. Additional credits may be purchased at any time through your dashboard. Credit purchases are non-refundable.
You agree not to use the Service to:
We reserve the right to suspend or terminate accounts that violate these provisions without notice or refund.
All content, features, software, trademarks, and intellectual property associated with the Leadrix AI platform are owned by or licensed to us and are protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for your internal business purposes only.
You retain ownership of any content, data, or materials you provide to the platform. By uploading content, you grant us a limited license to use it solely for the purpose of delivering the Service.
The Service may integrate with third-party tools such as CRMs, calendar platforms, and communication services. We are not responsible for the availability, performance, or terms of those third-party services. Your use of such integrations is subject to the respective providers' terms of service.
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or free from security vulnerabilities. AI-generated outputs are provided for informational and operational assistance purposes and should not be construed as professional legal, financial, or medical advice.
To the fullest extent permitted by law, Leadrix AI and its officers, directors, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, even if advised of the possibility of such damages. Our total aggregate liability to you for any claims arising under these Terms shall not exceed the fees paid by you in the three (3) months preceding the claim.
You agree to indemnify, defend, and hold harmless Leadrix AI and its affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including attorneys' fees) arising from your use of the Service, your violation of these Terms, or your infringement of any third-party rights.
These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, USA, without regard to conflict of law principles. Any dispute arising under these Terms shall be resolved through binding arbitration in Sheridan County, Wyoming, except that either party may seek injunctive relief in a court of competent jurisdiction.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date and, for material changes, provide notice via email or in-platform notification. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
If you have questions about these Terms, please contact us: